We Are
Building Communication Skills Through Play
Frequently Asked Questions
1. How do I get started with therapy?
Here are the steps to get started with therapy:
Step 1: Complete the "request a phone consultation"form below. We will contact you for a consultation when it is received.
Step 2: Complete Intake paperwork. When this paperwork is received, an evaluation date will be scheduled.
Step 3: Once the evaluation is complete, we will discuss the results. If therapy is recommended, we will discuss a therapy schedule and develop a plan of care.
**Please note your insurance may require a doctor referral to receive an evaluation and/or treatment.
2. How do I know if my child needs an evaluation and/or therapy?
You can complete the "request a phone consultation form below" to discuss your concerns with a licensed speech- language pathologist to discuss your concerns. A free consultation consists of a 10-15 minute phone call where you can talk with one of our therapists about your concerns without committing to a full evaluation. The therapist will ask questions about your child’s development, address any concerns you may have, and provide recommendations for your child.
3. What should I expect during the evaluation?
An evaluation allows a speech therapist the opportunity to assess your child’s development. This assessment may include a standardized test, observation through play, medical history information, and/or parent report. In most cases, it includes all four. Through the evaluation, it will be determined if treatment is necessary.
4. Where do you provide therapy
Theraplay is currently a mobile only speech therapy practice. We currently provide therapy in preschools, private school, tele-health, in client's homes (if available). We are currently providing services in Jackson, Clinton, Byram, and surrounding areas.
5. Does Theraplay accept insurance?
We are in-network with MS Medicaid, United Healthcare, Molina Healthcare, and Magnolia Healthcare.
6. What if my insurance isn't listed?
If your insurance isn't listed, we are considered out-of- network. If we are out-of network with your insurance, you will be responsible for payment. Although, we will will not be responsible for filing out-of-network claims or seeking reimbursement on your behalf, per your request, we can provide you with a superbill and other necessary documentation for you to submit to your insurance company for reimbursement.